Privacy policy

Last Updated: August 15, 2026

Livia Wigs Store ("Livia Wigs Store," "we," "us," or "our") respects your privacy and is committed to protecting personal information that you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or purchase from our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

  • Name.
  • Billing address.
  • Shipping address.
  • Email address.
  • Telephone number.
  • Order information.
  • Products purchased.
  • Payment-related information necessary to process transactions.
  • Account information, if you create an account.
  • Communications you send to us.
  • Information you provide when requesting customer support.
  • IP address.
  • Browser and device information.
  • Website activity and interactions.
  • Information collected through cookies and similar technologies.

We generally do not need to receive or store your complete payment-card number. Payment information may be processed by our payment processors and other service providers.

2. How We Collect Information

We may collect information:

  • Directly from you when you place an order.
  • When you create an account.
  • When you contact customer support.
  • When you subscribe to marketing communications.
  • Automatically when you browse our website.
  • Through cookies, pixels, analytics tools, and similar technologies.
  • Through service providers that assist us with operating our store.

3. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders.
  • Process payments.
  • Ship products.
  • Provide customer service.
  • Communicate with you about your orders.
  • Respond to questions and requests.
  • Prevent fraud and unauthorized transactions.
  • Maintain and improve our website.
  • Understand how customers use our website.
  • Personalize your shopping experience.
  • Send marketing communications where permitted and where you have provided any required consent.
  • Comply with legal obligations.
  • Protect our business, customers, and website.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website traffic, analyze performance, and support advertising or marketing activities.

Shopify and third-party applications used by our store may also use cookies or similar technologies.

You can adjust cookie settings through your browser and, where available, through our website's cookie/privacy controls.

Disabling certain cookies may affect the functionality of the website.

5. Sharing Personal Information

We may disclose personal information to service providers and business partners that help us operate our business, including providers involved in:

  • Website hosting and e-commerce.
  • Payment processing.
  • Order fulfillment.
  • Shipping and delivery.
  • Customer support.
  • Analytics.
  • Marketing and advertising.
  • Email or SMS communications.
  • Fraud prevention and security.
  • Information technology.

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal processes, protect our rights, prevent fraud, or protect the safety of our customers or others.

We do not knowingly collect or request sensitive personal information from customers unless it is necessary for a legitimate business purpose and permitted by law.

6. California Privacy Rights

If California privacy laws apply to you and to Livia Wigs Store, you may have certain rights regarding your personal information, which can include rights to:

  • Know what categories of personal information we collect and how we use or disclose it.
  • Request access to certain personal information.
  • Request deletion of personal information, subject to legal exceptions.
  • Request correction of inaccurate personal information.
  • Opt out of certain sales or sharing of personal information, where applicable.
  • Limit certain uses of sensitive personal information, where applicable.
  • Receive equal treatment for exercising applicable privacy rights.

California law does not apply these rights to every business. Applicability depends on factors including the business's size and data-processing activities.

To submit a privacy request, contact:

Email: support@liviawigs.store
Phone: +1 532-278-9972

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights that apply to you.

California law may also require certain businesses to provide specific notice-at-collection information and disclosures concerning personal-information sharing or sale.

7. Marketing Communications

If you subscribe to promotional emails or other marketing communications, you may unsubscribe at any time by following the unsubscribe instructions in the communication.

You may also contact us at support@liviawigs.store to request removal from certain marketing communications.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your purchase.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal and accounting requirements.

10. Children's Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the top of this policy.

13. Contact Us

Livia Wigs Store
29000 Newport Rd
Temecula, CA 92591
United States

Email: support@liviawigs.store
Phone: +1 532-278-9972